Referral Information
This page explains how to refer young people to Casa Nueva, detailing how we assess each case to ensure the right care. It reflects our close collaboration with local authorities and social workers to support every young person safely and effectively.
HOW IT WORKS
Guiding every young person's safe journey to Casa Nueva, with clear steps and support along the way.
Referral Criteria & Process
Here's what you need to know before making a referral.
- Understanding Referral Criteria: We carefully assess each referral to ensure we can meet the young person's individual needs safely and effectively.
- How to Submit a Referral: Complete our online form or contact our Registered Manager directly to begin the referral process smoothly.
- Our Commitment to Partnership: We collaborate with local authorities, social workers, and commissioning teams to provide tailored, compassionate care.
A Clear Path From Referral to Placement
Every referral is reviewed with care and urgency — here's what happens once you get in touch.
- Submit a referral with details about the young person's needs.
- We assess suitability alongside local authorities and social workers.
- We confirm placement based on a full evaluation of fit and wellbeing.
- We stay in close contact with you throughout the process.
REFERRAL PROCESS
What to Expect at Each Stage
Step One: Submit a Referral
Provide detailed information about the young person to help us understand their needs and circumstances.
Step Two: Assessment
Our team reviews each referral carefully, liaising with local authorities and social workers to ensure safety and suitability.
Step Three: Placement Decision
We confirm placements based on thorough evaluation, prioritising the young person's wellbeing and development.
Ready to Make a Referral?
Our team is here to talk through the process and answer any questions before you submit.